User Agreement

Publication date: November 5, 2026, 14:00

Before using the site and its software, please read this user agreement.

Registration (authorization) on the site means your full and unconditional agreement with the terms of this agreement.

If you do not agree with any of its provisions, do not use the site or register (do not log in) on it.

This resource is not affiliated with, partnered with, or represents Valve Corporation or Steam.

LLC «Transtrade», on the one hand, and the person who accepted the offer posted on the website on the Internet at the permanent address https://cs2.gold/en/terms, on the other hand, have entered into this user agreement on the following

Types of terms and their definitions
1. In accordance with UK law, as well as the established Internet standards for the interpretation of terms used in the text of the Agreement, all other terms and definitions contained therein shall be interpreted by the parties in accordance with their legal system.
2. The headings (articles) of the Agreement are intended solely for the convenience of using the text of the Agreement and have no literal legal meaning.
Signing of the Agreement
1. The text of the Agreement, which is permanently available on the Internet at https://cs2.gold/en/terms and upon registration (authorization) on the Site, contains all the essential terms of the Agreement and represents an offer by the Owner to enter into an Agreement with any legally competent third party using the Site, on the terms and conditions set forth in the text of the Agreement.
2. In accordance with current legislation, the text of the Agreement is a public offer.
3. To accept the Agreement, a third party must perform the following actions:
  1. Read the terms of the Agreement
  2. Express your agreement to the terms of the Agreement by checking the box in the special form during Registration titled "I accept the terms of the User Agreement." Consent to receive advertising materials is optional and is provided separately.
  3. Log in to the website by clicking on the "Log in" link and authorizing using any of the suggested methods.
Subject of the Agreement
1. Services provided by the Owner to the User
  1. A free, simple (non-exclusive) license to use the Site and its software in accordance with their functional purpose, determined by the explicit user functions of the Site and Personal Account
  2. A paid, simple (non-exclusive) license to use balance funds in the Site's game modes in accordance with their intended purpose. The cost of using balance funds in a specific game featured on the Site is irrelevant.
2. License validity period
  The license granted to the User in paragraph 3.1.1 of the Agreement is valid for the entire period of use of the Site and Personal Account, as well as in the territory where the Site and Personal Account remain accessible to the User.
3. License validity period for using game modes
  The license granted to the User in accordance with paragraph 3.1.2 of the Agreement is valid in the territory where the opportunity to play in the game modes of the Site is available, from the moment the User pays the fee for using a certain game mode until the moment the Inventory is determined using this game mode.
4. User Restrictions
  1. Prohibition on circumvention of technical restrictions
    The User is prohibited from circumventing technical restrictions established on the Website, in the Personal Account, and in game modes, including through the use of exploits (or by exploiting existing bugs). If a technical restriction (or exploit or bug) can be circumvented, the User must notify the Owner.
  2. Prohibition on studying, decompiling and disassembling
    The User is prohibited from studying the technology, decompiling or disassembling the Site, Personal Account and game modes, except in cases expressly provided for by the legislation of the Kingdom of Great Britain
  3. Copying prohibited
    The User is prohibited from creating copies of the Site, Personal Account and game modes, including their external design.
  4. Ban on change
    The User is prohibited from changing the Site, Personal Account and game modes in any way.
  5. Prohibition of actions that disrupt the work
    The User is prohibited from taking actions aimed at changing the functioning or performance of the Site, Personal Account and game modes, including through the use of third-party software (scripts, bots or other means that allow the opportunity to gain an advantage over other players or the Site administration).
  6. Prohibition on transferring access to the Personal Account
    The User is prohibited from providing access to the Personal Account to a third party, as well as using the Personal Account of third parties.
  7. Ban on multiple accounts
    The User is prohibited from using more than one account on the Site.
  8. Prohibition of slander
    The User is prohibited from publicly slandering the Site, as well as accusing the Site of deception.
  9. Prohibition on the use of Site materials for commercial purposes
    The User is prohibited from using the names of the Site materials (including bonus and promotional materials) for the purpose of obtaining benefits in the Site's affiliate program.
Functionality of the Site, game modes and Personal Account
1. Opportunities provided by the Site to the User:
  1. Familiarization with the contents and characteristics of the Inventory, as well as the conditions for obtaining it in the game modes of the Site
2. Purchasing a license to play in the Site's game modes:
  The User may acquire a license to play in the game modes of the Site and receive the corresponding Inventory in the manner specified in the Agreement.
3. Personal Account Features:
  1. Transferring Inventory to a Steam Account
  2. The sale of Inventory for bonus points, in the amount specified in the Inventory description. These points entitle you to a discount on the license fee for playing in the Site's game modes.
Reception of Inventory
1. Inventory acceptance deadline:
  From the moment of receiving the Inventory as a result of winning or playing in the game modes of the Site, the User within 1 (one) year may: Accept the Inventory into the Steam account; Alienate the Inventory
2. Steam Inventory Terms of Use:
  The inventory will be accepted for use in the Steam account only if the User complies with all the rules and conditions of the service, which are posted on the Site and in the Personal Account.
3. The procedure for accepting Inventory on Steam:
  To accept the Inventory received in accordance with Section 5.2 of this Agreement, the User, within 1 (one) year of its receipt: Clicks the "Withdraw" link located in the Personal Account; Clicks the "Claim" button to transfer the Inventory (or part of it) to Steam
4. Alienation of Inventory
  The User has the right to sell Inventory received but not yet accepted into the Steam account for bonus points, the amount of which is specified in the Inventory description in the Personal Account. One bonus point entitles the user to a discount of one US dollar when paying the license fee for the opportunity to participate in the Site's game modes.
5. Non-monetary nature of bonus points:
  The parties agreed that the specified bonus points are not cash and are not subject to return and/or exchange.
6. Term of alienation of Inventory:
  The User must click on the link located in the Personal Account with the description of the Inventory within 1 (one) hour from the moment of its receipt.
7. Automatic alienation of Inventory:
  If the User does not take any action within 1 (one) hour from the moment of receiving the Inventory, his unused Inventory will be automatically alienated.
8. Displaying bonus points:
  The user's Personal Account displays bonus points received when selling Inventory.
9. Refund
  According to the terms of this agreement, refunds from bonus points are not provided. The user may only receive compensation in the form of Steam account inventory, subject to compliance with all rules set forth in this agreement and the company's internal policies.
10. User Verification:
  Before withdrawing Inventory, the Owner verifies the User's compliance with the terms of this Agreement. If the verification is successful, the Owner grants the User the ability to withdraw. Successful verification of one request does not guarantee automatic approval of subsequent requests. Each withdrawal is individually verified. The Owner reserves the right to block subsequent withdrawals and the User's account in the event of a violation of this Agreement, regardless of the timing of the violation.
Owner's Fee
1. Amount of license fee:
  The User pays the Owner a license fee for the use of the game modes of the Site in the amount specified on the Site.
2. Payment procedure:
  The license fee is paid by the User from funds transferred in advance to the Owner using a payment service, information about which is available to the User at the time of payment.
3. Balance display:
  The user's Personal Account displays the amount of funds that were previously transferred to the account.
4. Payment process:
  The User shall transfer funds to the Owner to pay the license fee specified in Section 6.1 of the Agreement in the manner, order, and according to the rules specified on the relevant page of the Website. This shall take into account the features and requirements established by the payment service engaged by the Owner for settlement.
5. Payment time:
  The moment of payment of the license fee specified in Section 6.1 of the Agreement is the moment the corresponding amount of funds transferred to the Owner in advance is debited. The User is informed of this by a corresponding change in the balance in the Personal Account.
6. Taking into account the provisions of paragraph 5.6:
  Payment of the license fee specified in paragraph 6.1 of the Agreement, in the manner prescribed by this section, shall be carried out taking into account the provisions of paragraph 5.6 of the Agreement.
Personal data
1. Consent to the processing of personal data
  The User consents to the Owner processing information, including personal data, provided while using the Website. This includes data specified in the User's account, including the third-party account used for authorization.
2. Definition of personal data processing:
  The processing of personal data includes recording, systematization, accumulation, storage, clarification (updating, modification), retrieval, use, transfer (distribution, provision, access), including cross-border, depersonalization, blocking, deletion, destruction of personal data that does not fall under special categories, the processing of which, in accordance with the current legislation of the United Kingdom, requires the written consent of the User
3. Purposes of personal data processing:
  Personal data is processed for the following purposes:
  
  - Fulfilment by the parties of their obligations under the Agreement;
  - Registration of the User on the Site;
  - Acquisition of a license to participate in the game modes of the Site;
  - Receipt of Inventory;
  - Sending messages to the User’s email address that are necessary for the execution of the Agreement (confirmation of transactions, notifications about the account status, changes in the terms of service)
4. Withdrawal of consent to the processing of personal data:
  The User may revoke consent to the processing of personal data at any time by sending the Owner a corresponding written notice to the address specified in paragraph 1.1 of the Agreement, by registered mail with acknowledgment of receipt.
5. Termination of the Agreement:
  The User understands that such withdrawal means termination of the Agreement.
6. The Owner’s right to continue processing personal data:
  In accordance with the provisions of current legislation, the Owner has the right to continue processing the User's personal data
7. Additional provisions on the processing of personal data:
  The document posted on the Site may contain additional or other provisions regarding the processing of personal data.
8. Priority of the provisions of the Agreement:
  In the event of a conflict between the provisions of such document and the provisions of this section, the provisions of the Agreement shall apply.
9. Optional consent to receive advertising materials:
  The User may, at their own discretion, provide separate, voluntary consent to receive promotional materials from the Owner via the email address specified or provided during registration. This consent is entirely optional and does not affect the ability to use the Site and its services.
  The User provides such consent by checking a separate box during Registration or in the Personal Account settings.
  Refusal to receive advertising materials does not limit the User's access to the Site's functionality and does not affect the quality of services provided.
10. Withdrawal of consent to receive advertising materials:
  Consent to receive advertising materials may be revoked by the User at any time without explanation and without any consequences for the use of the Site:
  
  - by sending the Owner a corresponding written notice to the address specified in clause 1.1 of the Agreement;
  - by using the unsubscribe link in each promotional email;
  - by changing the settings in your Personal Account
  
  The withdrawal of consent takes effect within 72 hours from the moment the Owner receives the notification.
Limitation of Liability
1. Liability for actions of third parties:
  The Owner shall not be liable for any losses incurred by the User as a result of illegal actions of third parties, including:
  
  - Unauthorized access to the Personal Account;
  - Unauthorized access to a third-party service through which the User performs Authorization
2. Responsibility for disclosure of data:
  The Owner shall not be liable for any damage that may be caused to the User as a result of disclosure of data necessary for:
  
  - Access to your Personal Account;
  - Access to a third-party service through which the User performs Authorization
3. Rights to Inventory:
  The Owner is not the copyright holder of the Inventory objects. The Owner does not determine the procedure for the use and operation of the Inventory.
4. Steam License Agreement:
  In relation to the Inventory, the User is guided by the Steam license agreement, available at the time of drafting the Agreement at http://store.steampowered.com/subscriber_agreement/
5. Software for using Inventory:
  The Owner does not provide software for using the Inventory for its intended purpose on the User's device.
6. Self-installation of programs:
  The user independently acquires and/or installs such programs on his device
7. Provision of the Site "As is":
  The Site and its software, including the Personal Account and game modes, are provided "As is"
8. Risk of using the Site:
  The risk associated with the use of the Site lies with the User.
9. No guarantees:
  The Owner, telecom operators providing access to the Site, affiliates, suppliers, and agents of the Owner do not provide any guarantees regarding the Site.
10. Failure to meet User expectations:
  The Owner does not guarantee that the Site, the Site's game modes, and the Personal Account:
  
  - Meet the User's requirements;
  - Will be available continuously, quickly, reliably and without errors
11. Force majeure circumstances:
  Software and hardware errors, both on the Owner's side and on the User's side, resulting in the User being unable to access:
  
  - Site;
  - Game modes of the Site;
  - Personal account,
  
  They constitute force majeure circumstances and are the basis for exemption from liability for failure to fulfill the obligations of the Owner under the Agreement.
12. Assignment of rights and transfer of debt:
  For all obligations arising from the Agreement, the Owner has the right to assign his rights and transfer debts
13. Consent to the assignment of rights and transfer of debt:
  The User hereby confirms that he/she agrees to the assignment of rights and transfer of debt to any third parties
14. Notification of assignment of rights and/or transfer of debt:
  The Owner notifies the User of the assignment of rights and/or transfer of debt by posting the relevant information on the Website.
15. Limitation of the amount of damages:
  In this case, the amount of damages that may be reimbursed to the User is in any case limited in accordance with the provisions of this agreement to an amount that is 10 (ten) dollars.
16. Termination of Agreement:
  Unless otherwise provided by the Agreement, in the event of a breach of the terms of the Agreement by the User, the Owner has the right to unilaterally:
  
  - Terminate the Agreement;
  - Terminate the User's access to the Personal Account
17. Liability for violation of third party rights:
  In the event that such an offense caused damage to third parties or violated their rights, the User shall bear full responsibility for them.
Dispute resolution procedure
1. Negotiation:
  If any controversial issues, disagreements or claims arise regarding:
  
  - Execution;
  - Terminations
  - Invalidation of the Agreement,
  
  the parties will strive to reach a consensus through negotiations
2. Submitting a Claim:
  In the event of claims and/or disagreements, the parties shall send a message to the other party indicating:
  
  - Disagreements/claims that have arisen;
  - References to the clauses of the Agreement that, in the opinion of the party, have been violated;
  - Requirements for the other party
3. Judicial procedure:
  If within 30 (thirty) business days from the date of sending the message:
  
  - The sender did not receive a response from the other party;
  - The parties were unable to resolve the differences
  
  the dispute will be considered in the court at the location of the Owner
Final Provisions
1. Analogues of a handwritten signature:
  Within the framework of the Agreement, during its execution, amendment, addition, termination, as well as during correspondence on issues, the use of analogues of the parties' handwritten signatures is permitted.
2. Legal force of signature analogues:
  The Parties confirm that all notifications, messages, agreements and documents within the framework of the fulfillment of obligations under the Agreement, signed by analogs of a handwritten signature, have legal force and are binding.
3. Definition of signature analogues:
  The following are considered analogues of a handwritten signature:
  
  - Authorized email addresses;
  - Personal account credentials
4. Presumption of signature:
  By agreement of the parties, all notifications, messages, letters and documents sent using authorized email addresses and personal accounts will be considered sent and signed by the parties, unless otherwise expressly indicated in such letters.
5. Authorized email addresses:
  For the Owner: support@cs2.gold or support@cs2.gold. The Owner uses the domain names cs2.gold and cs2.gold for operational purposes. All emails can be sent from @cs2.gold addresses.
  For the User:
  
  - The email address specified or transmitted by a third-party service during account registration/authorization;
  - The email address specified during payment on the Website
6. Confidentiality
  The Parties undertake to ensure the confidentiality of the data and information required for access to authorized email addresses and the Personal Account, and to prevent their disclosure and transfer to third parties.
7. Restricting access to confidential information:
  The parties shall independently determine the procedure for restricting access to information related to confidentiality.
8. Presumption of validity of actions:
  When using authorized email addresses, until the moment of receiving information from the second party about the violation of confidentiality, all actions and documents performed and sent using the authorized email address of the second party, even if they were performed and sent by other persons, are considered to be performed and sent by such second party.
9. Responsibility for actions taken using the authorized email address:
  In this case, the rights and obligations, as well as liability, accrue to the second party.
10. Presumption of validity of actions performed in the Personal Account:
  During the use of the Personal Account, until the moment of receiving information from the User about a violation of the confidentiality regime, all actions and documents that were performed or sent using the Personal Account are considered to be performed and sent directly by the User.
11. Responsibility for actions performed in the Personal Account:
  In this case, the rights and obligations, as well as liability, accrue to the User.
12. Ownership and confidentiality of information:
  This User Agreement, as well as all information on this Site, are the property of the company and may not be copied or disclosed to third parties.
13. Internal company directives:
  In addition to the rules described in the user agreement, the Owner is also guided by the company's internal directives, which are not subject to disclosure, but do not deny the fact that the Owner has the right to apply them when providing services to the User.
Amendments to the terms of the Agreement
1. Amendment to the Agreement:
  The owner has the right to unilaterally change the terms of the Agreement
2. Entry into force of the changes
  Changes will take effect upon their publication on the website located at https://cs2.gold/en/terms
3. Acceptance of changes:
  Continued use of the Site's functionality by the User after the publication of a new version of the Agreement means his/her consent to the new version.
4. Disagreement with the changes
  If the User does not agree with the changes to the terms of the Agreement, he/she is obliged to stop using the Site.
5. Applicable law:
  In matters not regulated by the Agreement, the parties shall be guided by the current legislation of the Kingdom of Great Britain, without regard to its conflict of laws rules.
KYC (Know Your Customer) procedure
1. Initiating KYC verification
  1. Verification triggers:
    The Owner reserves the right to request the User to complete the Know Your Customer (KYC) verification procedure in cases of suspected unusual behavior, suspicious activity, violation of the terms of the agreement, or in accordance with legal requirements.
  2. Requested Documents:
    As part of the KYC procedure, the Owner may request identity documents from the User (passport, driver's license, or other identification document), as well as additional documents at the Owner's discretion.
2. Storage and Processing of KYC Data
  1. Security and Privacy:
    All documents and information provided as part of the KYC procedure are stored in encrypted form on secure servers with limited access. The owner guarantees compliance with all necessary measures to ensure the confidentiality of personal data.
  2. Retention Period:
    Data obtained during the KYC procedure is stored for the period established by current legislation, but not less than 5 (five) years from the date of receipt.
  3. Use of Data:
    Information obtained during the KYC procedure is used solely for the purposes of verifying the User's identity and complying with legal requirements. The Owner does not transfer data to third parties, except as required by law.
3. Verification and Restriction Process
  1. Verification Terms:
    The KYC verification procedure may take up to 7 (seven) business days from the moment the User provides all the necessary documents.
  2. Withdrawal Status:
    During the KYC procedure, all User requests to withdraw Inventory are suspended until verification is successfully completed.
  3. Refusal to Complete KYC:
    If the User refuses to complete the KYC procedure, the Owner reserves the right to permanently restrict the ability to withdraw Inventory from the User's account.
  4. Verification Results:
    Upon completion of the KYC procedure, the User will be notified of the verification results. If verification is successful, restrictions on Inventory withdrawal will be lifted.
  5. Right of Refusal:
    The Owner reserves the right to refuse verification to the User without explanation if there is a suspicion of a violation of the terms of the Agreement or legal requirements.
4. Additional Provisions
  1. Change of Requirements:
    The owner reserves the right to change the KYC procedure requirements in accordance with changes in legislation or the company's internal policies.
  2. Request for Additional Documents:
    During the verification process, the Owner may request additional documents or information to confirm the User's identity, which may increase the duration of the KYC procedure.

User Agreement

Types of terms and their definitions

Steam service

Owner

User

Registration

Personal account

Inventory

Authorization

Website

Multi-account

Agreement

Parties

Signing of the Agreement

Subject of the Agreement

Functionality of the Site, game modes and Personal Account

Reception of Inventory

Owner's Fee

Personal data

Limitation of Liability

Dispute resolution procedure

Final Provisions

Amendments to the terms of the Agreement

KYC (Know Your Customer) procedure